DVSA – re-opening the driving test booking service

We are reopening the driving test booking service on Wednesday 26 August at 8am.

Driving Tests will be available to book in England and Wales but will be limited, with only 35,675 tests available to book for the next six weeks. This is until the next set of tests are released on 1 September, so a rolling 6-week period is available.

Changes to the booking service

As a result of high demand we have introduced a queuing system to ensure the stability of the system, so when you or a pupil logs in, you will not have access to the system straight away.
You will be held in a queue, given a queue number

We will update gov.uk and our social media with information on driving test availability.

It is possible that you will be held in the queue for some time; please do not try to access the system using multiple devices.

We will update gov.uk and our social media channels to let everyone know when all tests sell out.

Making sure your pupils are prepared

We know the demand for booking driving tests is really high, with over 870,000 individual devices trying to access our booking system on Friday.
Only 35,675 driving tests will be available when the booking service reopens until the next set of tests are released on 1 September.

When you or your pupils arrange a test, they will be able to see available appointments within the next 6 weeks.

We’re not taking bookings any further in advance so we can react quickly to any changes in government guidance about coronavirus.
It is vital that your pupils are test ready if they want to book now, as tests could be at short notice.

Fewer than 50% pass the test and there could be long waiting times for a re-test – so you or your pupils should only book when they are confident they can pass.

We encourage you and your pupils to make sure they have spent time practising on a variety of roads and in different driving conditions before booking a test.

Test slot availability

If your pupil can’t book a test at their local centre, other nearby centres may be available. Your pupil should be properly prepared and able to take at test at any driving test centre.

After 26 August, new test slots will be made available on Tuesday 1 September and every Monday after that. You and your pupils will need to check again when we add new tests if you cannot find one immediately.

Scotland
Test centres in Scotland remain closed, except for motorcycle tests as a result of Scottish Government rules. Driving lessons in Scotland resumed on 24 August and driving tests will resume on 14 September.

Tests in Scotland are not currently available to book and we will let you know when we open the booking service for candidates. We will initially prioritise those who have previously had tests cancelled as a result of the pandemic.

Customer service centre

Our customer service centre is still receiving an extremely high number of calls and emails. We’re sorry for the delays in getting through.
You will not be able to book or secure an earlier date for your driving test if you call us.

Please help by only calling if absolutely necessary; new slots and cancellations are only available online.

 

Message to driving instructors who book and manage tests for their pupils

Reopening the ‘book and manage driving tests for your pupils’ service

Following issues with the driving test booking system last week as a result of high demand on the system following the suspension of tests due to COVID-19, we will be reopening the online booking service for everyone tomorrow (Wednesday 26 August).

This means all candidates will have access to the system to try and book driving tests in England and Wales.

As a result of Scottish Government rules Test centres in Scotland remain closed, except for motorcycle tests. Driving lessons in Scotland resumed on 24 August and driving tests will resume on 14 September.

Tests in Scotland are not currently available to book and we will let you know when we open the booking service for candidates.

Using the ‘book and manage driving tests for your pupils’ service

From tomorrow, you’ll be able to use the service to book and manage driving tests for your pupils.

Currently, we’re only making test slots available up to 6 weeks in advance. This is so we can react quickly to any changes in government guidance about coronavirus.

If your pupil cannot book a test at their local centre other nearby centres may be available.
After 26 August, new test slots will be made available on Tuesday 1 September and every Monday after this date. The slots will be available up to six weeks in advance.

Making sure your pupils are prepared

We know the demand for booking driving tests is really high with more than 870,000 individual devices trying to access our booking system on Friday.

Only 35,675 driving tests will be available when the booking service reopens. They will be for tests in the next 6 weeks

When you or your pupils arrange a test, they will be able to see available appointments within the next 6 weeks.

We’re not taking bookings any further in advance at the moment, so we can react quickly to any changes in government guidance about coronavirus.

It is vital that your pupils are test ready if they want to book now, as tests could be at short notice.

Fewer than 50% pass the test and there could be long waiting times for a re-test – so you or your pupils should only book when they are confident they can pass.

We encourage you and your pupils to make sure they have spent time practising on a variety of roads and in different driving conditions before booking a test.

 

 

More information
Check GOV.UK for the latest about:
• theory tests
• driving tests
• instructor guidance
The NJC continues to be dedicated to help you in these challenging times and we hope you and your loved ones stay safe and healthy.  Please feel free to contact us for help and support.

 

ADINJC’s helpline is 0800 8202 444

The Secretary’s number is 07855 453414

 

The ADINJC is a national association run by ADIs on a not-for-profit basis.  We work tirelessly to inform, represent and support our members, and to promote the interests of our profession.