- On August 28, 2020
- By linwestern
DVSA update to booking service 28 August
We told you on Wednesday 26 August that the online driving test booking service was closed and would reopen as soon as possible.
The service will stay closed while we invite candidates who put their test on hold on Wednesday 26 August to book a new test.
We will be inviting these candidates to choose a new appointment by 11:59 pm on Monday 31 August.
We will contact them again on Wednesday 2 September to let them know what will happen next if they have been unable to book a test by this time.
Short notice cancellations
We’ve previously told you that all tests can be cancelled at short notice if the candidate has COVID-19 symptoms.
Due to the long waiting times to access our online system or contact centre, we have temporarily removed the three-day notice period for cancellations.
Where candidates fail to attend for test we will automatically refund the fee.
Check GOV.UK for the latest about:
• theory tests
• driving tests
• instructor guidance
The NJC continues to be dedicated to help you in these challenging times and we hope you and your loved ones stay safe and healthy. Please feel free to contact us for help and support.
ADINJC’s helpline is 0800 8202 444
The Secretary’s number is 07855 453414
The ADINJC is a national association run by ADIs on a not-for-profit basis. We work tirelessly to inform, represent and support our members, and to promote the interests of our profession.