DVSA Updates to Queries

Some responses from DVSA on questions that we and the other NASP associations have posed on your behalf –

There seems to be too low a limit on the B+E test allocations. B+E trainers are being limited to one test a week, when they have three or four trainers working together. Could the allocations be dropped? 

Allocations are essential to manage capacity and expectations.  The number of tests on opening day is designed to share the overall number out fairly based on the booking history.  Trainer booking allowance is built up by tests that take place at each centre, it isn’t a per trainer allocation, it is per test centre.  The increase to a 4 tests/day/examiner will increase capacity.

Further problems with B+E. Reports of trainers threatening to fold now because of too little resource being given to this category. One report from a sole trader that he has lost £1900 on four clients in three weeks, who he now thinks could be pulling trailers illegally. 

Our capacity is limited and finite, with little scope to increase.  We have reallocated CPC slots to vocational testing to improve availability.  Any valid concerns about illegal activity should be reported to the police.

Are there any plans to replace High Wycombe test centre as we have had many members ask what’s happening. 

As part of our continued review of services we are closing the driving test centre in High Wycombe on 12 March 2021. All driving test centres are kept under constant review and are subject to change, enabling DVSA to provide better value for money to the public.Given the low demand for driving tests in High Wycombe the cost of the driving test centre lease is not a good use of public money.We have tried to find a better value driving test centre in High Wycombe and have been looking at shared Government facilities but have been unable to find an alternative location in the town.With almost a half of candidates (43%) travelling to take their test at High Wycombe rather than use a closer centre, with lower waiting times, learners will be able to receive a good service from the centres in Aylesbury, Slough Uxbridge and London.Slough and Uxbridge are the nearest to High Wycombe DTC with a travel time of under 30 minutes for either test centre. 57% of candidates at High Wycombe will have to travel this extra distance.In February 2020 waiting times at High Wycombe were higher than the other alternative test centres. Candidates will be able to book tests centres in Slough and Uxbridge, which have the capacity to meet the extra demand for testing as the examiners who conducted tests at High Wycombe will be based in nearby sites instead.We will be holding a meeting with local driving instructors to discuss the closure on 26 October at 1pm.

Those of us who work cross-border urgently need clarification from the DVSA about this situation. For many pupils in North Wales (Flintshire), their nearest Test Centre is Chester (Cheshire). Some test routes from Chester DTC cross the border. There are many ADIs in our area now confused about whether we can still deliver lessons to pupils who live in Wales but have a test booked in Chester.  

Regards lessons, this is fairly simple, driving lessons in Wales should not take place during the welsh fire-break lockdown from 6pm Friday 23 October until the start of Monday 9 November 2020.  It doesn’t matter where their test is booked.  Further information available in Welsh Government FAQ.

I am getting lots of concerns from members around the country but especially regarding the Glasgow, Greenock, Clydebank test centres where there is either no availability or very long waits, do you have any plans to try and bring that back a bit, I understand the social distance issues, hope you can help. 

To support the Scottish Government’s apprentice scheme and the logistics industry, DVSA is increasing the number of theory tests available in Glasgow and surrounding areas.

Increase in capacity  From Monday 2 November 2020 the theory tests centres in Clydebank and Greenock will open on Mondays until the end of December 2020.  This will create an additional 800 theory tests for both car and vocational candidates.  Trainer bookers and the general public will be able to book these tests from 8am on Friday 16 October 2020.  Temporary venue  To further increase testing capacity, we are working to set up a temporary site in the Glasgow area. More information about the site will follow in due course.

Can you advise me if there is a form to complete for a candidate wanting to take the theory test with OLR assistance, if so could you forward me one please with explanation of how best to advise its use. 

Information about a range of reasonable adjustments can be found here.

We have been asked if there is a list for centres where examiners will conduct tests with candidates that cant wear a mask. 

No there isnt.  Where nessessary we will consider redeployment to a neighbouring DTC to deliver good customer experience.

I’ve been trying to book a test for someone for the last 4 weeks and I’m up bright and early every Monday morning to do so on the business service. However, each week there are no appointments but the waiting list has moved on another week. So we are now in a situation where there is nothing up to 8/3/21. 

This will depend on the local area, the booking system is fully up to date with availability, including the increase to 6 test/day/examiner which came into effect yesterday.

 

DVSA say there will be futher information coming out during the week.

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In case you missed it you can access our October newsletter here.

 

 

 

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Our Annual General Meeting will take place on Saturday 5 December by Zoom.  Member groups and individual members are invited to attend and should email the Secretary.

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During lockdown we promoted the NJC talk line, for anyone needing a sympathetic ear.  A number of the folk we had at the end of the phone line are trained counsellors, some have worked with Samaritans.  They were able to provide a valuable service that was much appreciated by those who accessed it.  If you are in need of some support please feel free to contact us and we will put you in touch with someone who listen to you.

 

The NJC continues to be dedicated to help you in these challenging times and we hope you and your loved ones stay safe and healthy.  Please feel free to contact us for help and support.

ADINJC’s helpline is 0800 8202 444
The Secretary’s number is 07855 453414

 

The ADINJC is a national association run by ADIs on a not-for-profit basis.  We work tirelessly to inform, represent and support our members, and to promote the interests of our profession.