From today (Friday 24 April), we have launched a new service to help make it quicker and easier for key workers to apply for an emergency driving test or an emergency theory test.
Key workers will no longer need to email to request an emergency test. Instead, they will need to submit an application on GOV.UK.
They will be asked to supply their ID at the start of the application, so we have all the information we need to confirm if they’re eligible for an emergency test.
We will email those who meet the criteria, with a new test date and time at their nearest available test centre. This will be based on the information they provide when submitting their application.
If your pupil is a key worker and has already requested an emergency test by emailing us, we will email them directly and explain that to continue their application they will need to complete the online form. These applications will be prioritised over new applications.
If your pupil requested an emergency test and were declined because they were not an NHS or social care worker, they should reapply using the new service. They will be put on a waiting list and contacted once all NHS and social care key workers have been given a test.
We’re aware some of your pupils have had to wait longer than anticipated for a test. This is due to the very high volume of requests we received. We’re working hard to provide an emergency testing service and appreciate your patience and understanding during these unprecedented times.
If you have published the old email address for a driving test or theory test on your Facebook page or website, please make sure it is updated to show the new process for applying for emergency tests.