Online business service access for ADIs


The DVSA has asked us to remind people that that they should not be making any L test bookings.  There are 2 booking services – Trainer Booking Service (TBS) and Online Booking Service (OBS) – they are interconnected and one cannot be opened without the other.  The TBS has been opened up to allow bookings for vocational and rider tests, however unfortunately this means that OBS also has to be open.  All business users (inc rider & vocational) have been told not to use OBS to book tests and that any bookings will be cancelled.

The following message was sent out to all ADIs on 6 July, asking that no-one makes a test booking.  However, this is continuing to happen.  This is obviously hampering their work, and will surely result in delays in getting the service open for bookings.

Today (6 July), we reopened the trainer booking service for vocational and motorcycle tests, in England.

Driving instruction and testing in Scotland and Wales, other than for critical workers, have not yet been able to restart following the advice of Scottish and Welsh governments.

Access for ADIs and other business users

To allow access to the trainer booking service and so our deployment team can reschedule our examiners’ work patterns, we’ve had to open the online business service for car tests too.

Whilst you are allowed to view and cancel tests, you must not make any new bookings or amend any current bookings for car driving tests.

Cancelling unauthorised bookings

We will be cancelling and refunding any tests booked since the service opened today (6 July).

We’ll be monitoring the use of the online business service to make sure business or training schools do not break these rules or use the system unfairly.

If tests continue to be booked via the service after today, these will be cancelled and your access to the service restricted.




The ADINJC is a national association run by ADIs on a not-for-profit basis.  We work tirelessly to inform, represent and support our members, and to promote the interests of our profession.